As we continue along the path to a Digital Africa, ICT service providers, government agencies and large enterprises which use ICT because it improves efficiency, effectiveness and service delivery, need to constantly evolve their networks, infrastructures and services in line with three key themes:
Access – people access ICTs across numerous devices and via a variety of mediums from laptops, desk tops, thin clients, tablets, smart phonesand feature phones, GSM to WiFi, LTE to Fibre, Satellite to Cloud and with 5G on the horizon. Ease of access drives adoption but quality of service, price, security and reliability are equally important factors. Whilst all access is good, some is better in one environment where the opposite is true somewhere else. A flexible approach, applying the right solution to the right environment to achieve a specific objective will yield the best results for both service provider and client. With an ever changing technology landscape and evolving client objectives, one must keep a finger on the pulse and be ready to adapt to change when change is called for.
Engage – once people are connected and online, it is technology’s job to make their lives more efficient, more enjoyable, more enriching and more productive. We are faced with a rich array of platforms, applications, cloud services, outsourced services, over the top services, websites, billing systems, CRM systems, ERP systems, CEM systems, work flow systems, education platforms, trade platforms and of course social media and entertainment channels. We must be clear on objectives in order to adopt the solutions and services that support specific objectives. We see a lot of consolidation as competition drives innovation and necessity drives invention. Over-investment in under-utilised technology has been a costly theme which many large enterprises would like to avoid repeating. In an age of austerity and specialisation, we must find the right solution to meet a specific objective without paying for unnecessary features. With many cloud and capex free solutions available in the market, we can adopt scalable solutions that address current objectives with scope for future growth and development.
Retain – Quality of Service, Client Experience and Client Lifetime Value are key phrases but very few organisations can measure their effectiveness in these areas. Employee engagement is essential to well-being and a healthy, efficient workforce. Effective communication across the supply chain is critical to cost savings and the efficient delivery of services. Whether you are a communication service provider, large enterprise or a government agency, you need to retain good people. Understanding your data, analysing your metrics and engaging directly with your clients are essential elements of the process.
Studies have shown time and again, retention is much more efficient than acquisition!
Improving access, engagement and retention drives adoption of ICT with the associated improvements in socio-economic development, education, healthcare, development of BPO/ service based industries, global trade, inward investment and a wealth of other benefits on a national level. IAD 2018 will once again bring Africa’s top policy makers, regulators, service providers and large enterprises together to discuss the challenges and co-create the opportunities.
Ethio Telecom is an integrated telecommunications solutions provider operating in Ethiopia. Ethio Telecom offer internet, data, VAS, International and voice services.
Ethio Telecom currently provide telecom service in the entire country on both voice, internet & data, channels, with comprehensive plans in place to meet the requirements set out by the Ministry of Communications & Information Technology (MCIT) and peoples of Ethiopia
See in detail our Mission, visions and objectives. here
ZTE Corporation is a global leader in telecommunications and information technology. Founded in 1985 and listed on both the Hong Kong and Shenzhen Stock Exchanges, the company has been committed to providing integrated end-to-end innovations to deliver excellence and value to consumers, carriers, businesses and public sector customers from over 160 countries around the world to enable increased connectivity and productivity.
ZTE believes in technology innovation as a core value of the company, investing more than 10% of annual revenue in R&D. The company has established state-of-the-art R&D centres in USA, Canada, Sweden, China and so forth, and employs over 30,000 research professionals in the development of next-generation technologies including 5G, the Internet of Things, NFV, SDN, Cloud Computing and Big Data. ZTE has filed applications for more than 68,000 patents, with over 28,000 granted. Since 2010, ZTE has been ranked among the world’s Top-3 for patent applications under the Patent Cooperation Treaty (PCT) each year, according to the World Intellectual Property Organization.
Hughes Network Systems, LLC (HUGHES) is the world’s leading provider of satellite broadband solutions and services delivering innovative network technologies and managed services to enterprises and governments globally. Hughes maintains approximately 50 percent share of the VSAT market. Hughes owns and operates service businesses in the U.S., Europe, India, and Brazil, delivering continent-wide Hughes broadband satellite and terrestrial connectivity. HughesNet® is the #1 consumer high-speed satellite Internet service in the marketplace with active users now numbering over one million in North America, making Hughes the largest provider of high-speed satellite Internet access. Around the globe, Hughes supplies authorized service providers, government organizations, and businesses with advanced broadband systems and terminals. Hughes JUPITER™ High Throughput System (HTS) is the leading choice to power broadband services by HTS operators around the world. Hughes designs and manufactures products including satellite Network Operations Centers (NOCs) and gateways; broadband satellite terminals; and mobile satellite network infrastructure, handhelds and high-speed IP data terminals. Headquartered outside Washington, D.C., in Germantown, Maryland, USA, Hughes operates sales and support offices worldwide. Hughes is a wholly owned subsidiary of EchoStar Corporation (NASDAQ: SATS).
China Telecom is one of the world's largest full telecommunications service providers. Its subsidiary China Telecom Global Limited is responsible for the international business development through its global network platform, offering world-class integrated communications services to telecommunications service providers, MNCs and overseas Chinese. China Telecom (Africa and Middle East) Limited, as the regional headquarters in the Africa and Middle East (MEA) region, has dedicated significant resources to expand its network capabilities to maintain a consistently high level of service and improved accessibility, as well as the SMART and ICT solutions to boost the city & economy development in MEA.
NuRAN Wireless, with its wholly owned subsidiary Nutaq Innovation, is a leading supplier of mobile and broadband wireless solutions. Its innovative GSM, LTE, and White Space radio access network (RAN) and backhaul products dramatically drop the total cost of ownership, thereby creating new opportunities for mobile network operators and internet service providers. The Company provides a variety of specialist systems for indoor coverage, rural and urban connectivity in emerging markets, connectivity to offshore platforms and ships, and for emergency and crisis communications.
NuRAN is a member of the Telecom Infra Project (TIP) initiated by Facebook. The Company is an original equipment manufacturer (OEM) and distributor of Connect-1 SDR, OpenCellular’s first open source platform. NuRAN was also retained by Facebook for the development of the front-end section of the LTE version of the Connect-1 base station.
World Telecom Labs is a leader in the provision of VoIP & SMS switches and Small-Cell solutions with a large installed base in 30+ countries in Africa.
• Rural Telephony– GSM coverage, voice & data for remote sites. Includes cloud-based billing
• VoIP to TDM E1 and STM-1 backbone switches
• High density Multi-Service SBC with integral Pre-Paid, IVR & Billing.
• SMS Hub High Performance, Cost Effective SMS Hub platform with SMPP & SS7
• Bandwidth cost saving Instant ROI, cuts IP bandwidth for VoIP traffic by 70% - compatible with satellite or fibre networks
As the major STM-1 Switch supplier to the Nigerian IXC market, handling around 5 billion minutes of Nigerian national traffic per annum, WTL has built a well-deserved reputation for providing solutions which are innovative, practical and cost-effective to operators in more than 32 countries across Africa, the Middle East, Asia and South America. In addition to its portfolio for rural connectivity, WTL is a key VoIP player in emerging and established markets. Its award-winning range of VoIP and hybrid VoIP/TDM switches have been specifically designed to replace the huge, expensive, maintenance-heavy switches that have traditionally been used to transfer VoIP traffic onto other networks.
Thuraya Telecommunications Company is an industry leading MSS operator and a global telecommunication provider offering innovative communications solutions to a variety of sectors including energy, broadcast media, maritime, military and humanitarian NGOs. The company’s diverse range of technologically superior and highly reliable mobile satellite handsets and broadband devices provide ease of use, value, quality and efficiency. Thuraya remains committed to serving humanity through delivering the essential tools for optimal connectivity, never leaving anyone out of reach. Visit www.thuraya.com
DellEMC is a member of the Dell Technologies unique family of businesses, Dell EMC serves a key role in providing the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset, information. Dell EMC enables enterprise customers’ IT and digital business transformation through trusted hybrid cloud and big-data solutions, built upon a modern data center infrastructure that incorporates industry-leading converged infrastructure, servers, storage, and cybersecurity technologies.
Dell EMC brings together Dell’s and EMC’s respective strong capabilities and complementary portfolios, sales teams and R&D. We seek to become the technology industry’s most trusted advisor, providing capabilities spanning strategy development, consultative services and solution deployment and support to help our customers and partners drive the digital transformation of their businesses.
We work with organizations around the world, in every industry, in the public and private sectors, and of every size, from startups to the Fortune Global 500. Our customers include global money center banks and other leading financial services firms, manufacturers, healthcare and life sciences organizations, Internet service and telecommunications providers, airlines and transportation companies, educational institutions, and public sector agencies.
INTEL MAKES POSSIBLE THE MOST AMAZING EXPERIENCES OF THE FUTURE
You know us best for our processors. But we do so much more. We are makers, catalysts and inventors. We innovate at the boundaries of technology to make amazing experiences possible for business and society, and for every person on Earth.
Throughout our proud history, Intel has continuously expanded the reach, influence and power of computing to improve people’s everyday lives. With more than 100,000 employees in 63 countries and customers in over 120 countries, Intel’s products and services create the foundation for limitless invention. Our innovations are bringing sight, touch, depth-perception and the ability to communicate to devices, objects and spaces to make them smart and connected. More than an essential ingredient of the most valued devices, we harness the capability of the cloud and the Internet of Things to disrupt industries, solve global challenges — such as those in healthcare, agriculture and commerce. We lead on important matters of policy, diversity, inclusion, education and sustainability.
Intel has transformed from a company that primarily served the PC industry, to one now also powering the majority of the world’s data centers, connecting hundreds of millions of mobile and Internet of Things devices, and helping to secure and protect enterprise and government IT systems. Our manufacturing advantage - fueled by our pursuit of Moore’s Law - lets us continuously push the limits of performance and functionality and expand what experiences can be made possible.
ABS is one of the fastest growing global satellite operators in the world. ABS offers a complete range of tailored solutions including broadcasting, data and telecommunication services to broadcasters, service providers, enterprises and government organizations.
ABS operates a fleet of satellites; ABS-2, ABS-2A, ABS-3A, ABS-4/Mobisat-1, ABS-6, and ABS-7. The satellite fleet covers over 93% of the world’s population across the Americas, Africa, Asia Pacific, Europe, the Middle East, CIS and Russia.
Headquartered in Bermuda, ABS has offices in the United States, UAE, South Africa, and Asia. ABS is majority owned by funds managed by the European Private Equity firm Permira. For more information, visit: www.absatellite.com
BICS is recognized in the wholesale communications market as a top global Voice carrier and the leading provider of Mobile Data services. Our innovative suite of solutions for Voice, Messaging, Data & Connectivity, Business Intelligence & Analytics, Fraud & Authentication, Roaming, Global IoT and Asset Monetization bring value to our customers’ businesses by enabling them to offer state-of-the-art communication services. Our HQ is in Brussels and we offer global connectivity with strong presence in Africa, Americas, Asia, Europe and Middle East. www.bics.com
Helios Towers is a leading independent tower company in Africa, having established
one of Africa’s most extensive tower networks with more than 6,500 towers in four markets. HT builds and manages telecom passive infrastructure, leasing it to operators across the continent.
Helios Towers owns and operates more tower sites than any other operator in each of Tanzania, Democratic Republic of Congo, or DRC, and Congo Brazzaville. We are also a leading operator in Ghana with a strong urban presence.
The company pioneered the sale-leaseback model in Africa, buying towers that were held by single operators and providing services utilising the tower infrastructure to the seller and other operators. Allowing wireless operators to outsource non-core tower related activities enabling them to focus their capital and managerial resources on providing higher quality services more cost-effectively.
Investors in HT include: Helios Investment Partners, Quantum Strategic Partners, Albright Capital Management LLC, RIT Capital Partners Plc, the International Finance Corporation and Millicom International Cellular.
Oracle Communications provides integrated communications and cloud solutions for Service Providers and Enterprises to accelerate their digital transformation journey in a communications-driven world from network evolution to digital business to customer experience. www.oracle.com/communications